Complete Heat Pump Care
One System. Two Seasons. The Right Service.
A heat pump provides both heating and cooling, making it one of the most important comfort systems in your home.
Whether the equipment needs urgent repair, seasonal maintenance, or a full replacement, Mark Hill evaluates the system and provides straightforward guidance based on its condition, your home, and the service you need.
How can we help
Complete Heat Pump Services
Choose the service that best matches your system's needs today. If you are unsure, tell us what is happening, and we'll help you plan the right next step:
01
Heat Pump Installation
Properly sized Trane® heat pumps, all-electric and dual-fuel options, matched indoor equipment, warranties, and financing.
02
Heat Pump Repair
Professional diagnosis of electrical, refrigerant, airflow, control, reversing-valve, defrost, motor, and drainage problems.
03
Heat Pump Maintenance
Seasonal tune-ups and maintenance-plan options for equipment that works through both heating and cooling seasons.
Compare the Full Picture
Repair When It Makes Sense.
An older heat pump or costly breakdown does not automatically mean replacement is necessary. Many problems can be resolved with a targeted repair when the equipment is otherwise in reasonable condition.
Compare the Full Picture
Replace When It Pays Off.
If repeated failures, declining performance, incompatible components, or a major equipment problem make replacement worth considering, we will explain why and help you compare the options without pressure.
Compare the Full Picture
Repair When It Makes Sense.
An older heat pump or costly breakdown does not automatically mean replacement is necessary. Many problems can be resolved with a targeted repair when the equipment is otherwise in reasonable condition.
Compare the Full Picture
Replace When It Pays Off.
If repeated failures, declining performance, incompatible components, or a major equipment problem make replacement worth considering, we will explain why and help you compare the options without pressure.
Different Equipment. One Experienced Team
Complete Heat Pump Services
The right service process depends on the equipment and how it connects to your home’s HVAC system.
01
Central Ducted Heat Pumps
Outdoor equipment, indoor coil or air handler, thermostat, and duct system working together for whole-home comfort.
02
Heat Pumps With Air Handlers
Blower, filter, heat strips, electrical components, drainage, controls, and airflow all contribute to performance.
03
Dual-Fuel Systems
An electric heat pump paired with a compatible gas furnace and controls that switch between heat sources.
04
Ductless Mini-Splits
Targeted heating and cooling for additions, converted areas, detached spaces, older homes, and hard-to-comfort rooms.
05
Packaged Heat Pumps
Heating and cooling components in one outdoor cabinet, matched to the home’s capacity, airflow, electrical, and duct needs.
06
Staged & Variable Systems
Single-stage, two-stage, and variable-capacity equipment with compatible controls, setup, and service procedures.
We Repair All Major Heat Pump Brands
- Trane®
- Goodman®
- Lennox®
- Carrier®
- York®
- Bryant®
- Rheem®
- Ruud®
- American Standard®
- And more
The Mark Hill Difference
Trusted HVAC Experts Tulsa Since 1967
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Honest, Upfront Estimates
You approve the number before we start. No overtime surprises, no pressure to buy more than you need.
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Trane® Comfort Specialist
Oklahoma's No. 1 Trane® dealer, with techs certified on the equipment we install.
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NATE-Certified Technicians
Every tech on our trucks is background-checked, drug-tested, and NATE-certified.
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Family Owned, Locally Operated
Serving the Tulsa metro since 1967. Not a franchise, not a call center.
What We Do
What Tulsa Homeowners Are Saying About Mark Hill
Questions, Answered
Heat Pump Service FAQs
Helpful answers about heat pump service, equipment, maintenance, and replacement decisions.
What heat pump services does Mark Hill provide?
Mark Hill provides residential heat pump installation, replacement, repair, and maintenance throughout the Tulsa metro. We service central ducted heat pumps, systems with air handlers, dual-fuel equipment, ductless mini-splits, packaged systems, and staged or variable-capacity equipment.
Do you offer emergency heat pump service in Tulsa?
Yes. Mark Hill Heating & Air is available 24/7 for urgent heating and cooling problems. Call (918) 258-8855 for the fastest available response.
Is a heat pump both a heater and an air conditioner?
Yes. A heat pump can cool the home by moving indoor heat outside and provide heating by reversing the refrigeration cycle and transferring available outdoor heat indoors. The complete system may also use auxiliary or backup heat during certain conditions.
Is a heat pump a good choice for a Tulsa home?
Heat pumps can provide effective heating and cooling for many Tulsa-area homes. The right choice depends on the property, ductwork, electrical capacity, existing equipment, comfort priorities, budget, and preferred backup-heat configuration.
What is a dual-fuel heat pump system?
A dual-fuel system combines an electric heat pump with a compatible gas furnace. The controls switch between the heat pump and furnace according to the system configuration and outdoor conditions.
Why does my heat pump use auxiliary heat?
Auxiliary heat may operate during colder weather, a large thermostat adjustment, or a defrost cycle. Frequent or unexpected auxiliary-heat operation can also be related to equipment performance, controls, airflow, system sizing, or home-efficiency conditions.
How often should a heat pump be maintained?
Because a heat pump provides heating and cooling, many systems benefit from professional maintenance twice a year—typically before the cooling season and before the heating season. Follow the equipment manufacturer’s requirements and any schedule established by your maintenance agreement.
Can Mark Hill service a heat pump installed by another company?
Yes. Mark Hill repairs and maintains all major residential heat pump brands, regardless of who originally installed the equipment.
Should I repair or replace my heat pump?
That depends on the repair cost, system age, overall condition, breakdown history, refrigerant type, parts availability, efficiency, compatibility, and ability to heat and cool the home. Mark Hill evaluates the equipment and explains the reasonable options.
Do you install ductless heat pumps?
Mark Hill services ductless mini-split heat pumps and can evaluate whether a ductless system is appropriate for an addition, converted area, detached space, older home, or another application without suitable central ductwork.
What heat pump brands do you service?
We service all major residential brands, including Trane, Goodman, Lennox, Carrier, York, Bryant, Rheem, Ruud, American Standard, and others.
Are financing options available for heat pump replacement?
Yes. Financing options are available for qualified installation and replacement projects. Contact Mark Hill or visit the Financing page to review current options and eligibility requirements.
Complete Heat Pump Service
One Team for Year-Round Comfort.
Whether your heat pump needs urgent repair, seasonal maintenance, or complete replacement, Mark Hill Heating & Air is ready to help with an accurate diagnosis, honest guidance, and an upfront estimate.